Privacy Policy

Last updated:
February 27, 2026

Welcome to Ambulo Group Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information across our website, web application, and iOS application (collectively, the "Services").

Important Information and Who We Are

Ambulo Group Ltd is the data controller responsible for your personal data.

Contact Details: If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Team:

Email: dataprotection@ambulo.co

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Name and username.
  • Contact Data: Email address (collected via waitlist forms and account registration).
  • Technical Data: IP address, login data, browser type/version, time zone setting, operating system, and platform on our iOS and web apps.
  • Profile Data: Information you "lodge" or store within the app.
  • Security Data: Passwords and sensitive credentials. These are cryptographically hashed and stored securely, meaning they are not visible to Ambulo Group Ltd staff in plain text.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • Waitlists: To notify you when our services become available or to provide updates you have requested.
  • App Functionality: To allow you to store, lodge, and retrieve your information within the web and iOS environments.
  • Account Security: To manage your secure login and protect your account.
  • Website Optimisation: We use Cookies to enhance your experience, remember your preferences, and monitor the performance of our website.

Disclosures of Your Personal Data

We do not sell or share your personal information with external third parties for marketing or any other purposes.

However, we may share anonymised metrics and aggregated data with third parties (such as analytics providers or investors). This data is strictly non-identifiable; it does not reveal your identity and is used solely to track growth and performance trends.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Secure Storage: All sensitive information, including passwords, is encrypted using industry-standard protocols. We ensure that "lodged" information is protected by strict access controls and server-side encryption.

Your Legal Rights

Under the GDPR, you have rights including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to fix inaccurate info.
  • Erasure: Ask us to delete your data ("the right to be forgotten").
  • Object/Restrict: Object to us processing your data.
  • Data Portability: Request the transfer of your data to you or a third party.

To exercise any of these rights, please contact us at dataprotection@ambulo.co.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but some parts of our Services may become inaccessible or not function properly.

International Transfers

If we transfer your data outside the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the legally approved safeguards is implemented (such as Standard Contractual Clauses).