This accessibility statement applies to the Ambulo Group Ltd website, web application, and iOS application.

At Ambulo Group Ltd, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our tools for storing and lodging information are inclusive.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

Ambulo Group Ltd is working towards WCAG 2.1 Level AA compliance. We aim to ensure that our digital services are:

• Perceivable: Information and UI components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

Accessibility Features

Across our platforms, we implement the following features:

• Screen Reader Compatibility: We use ARIA labels and semantic HTML to ensure our web and iOS apps work seamlessly with tools like VoiceOver and TalkBack.
• Keyboard Navigation: Our web app is designed to be fully navigable via keyboard for users with motor impairments.
• Secure Data Entry: While sensitive information (like passwords) is hidden and encrypted for security, we ensure that input fields are properly labeled for assistive technology so users know exactly what data they are entering.‍
• Colour Contrast: We strive to maintain a high contrast ratio for all text and interactive elements to assist users with low vision.

Technical Specifications

Accessibility of our services relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

• HTML / CSS / JavaScript
• WAI-ARIA
• Swift (for the iOS Application)

Limitations and Alternatives

Despite our best efforts to ensure accessibility of all pages and content, some items may not yet be fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

• Waitlist Forms: We are currently optimising our third-party form integrations to ensure they meet our internal accessibility standards.
• Metrics & Charts: Some visual metrics shared within the app may not yet have full text-based alternatives, but we are working on descriptive summaries for all data visualisations.

Feedback and Contact Information

We welcome your feedback on the accessibility of Ambulo Group Ltd. Please let us know if you encounter accessibility barriers:

• Email: dataprotection@ambulo.co
• Response Time: We aim to respond to accessibility feedback within 5 business days.

Formal Complaint Process

If you are not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS) in the UK or the relevant human rights body in your jurisdiction.